1. Introduction
SalesPro (“we,” “us,” or “our”) provides customer relationship management software and related services for real estate professionals. We respect your privacy and are committed to handling personal information in a transparent and responsible manner.
This Privacy Policy explains what information we collect, how we use it, with whom we may share it, and the choices available to you. By accessing our website at salespro-cloud.com using our mobile application (available on iOS and Android) or using our services, you acknowledge that you have read and understood this policy.
2. Information we collect
We collect information in the following categories, depending on how you interact with SalesPro:
Information you provide directly
- Contact details such as name, work email address, phone number, and company or brokerage name when you request a demo, complete a form, or correspond with us.
- Account and profile information when you register for or administer a SalesPro workspace.
- Communications you send to us, including support requests and feedback.
Information collected automatically
- Device and browser information, IP address, and general location derived from IP.
- Usage data such as pages viewed, features used, timestamps, and referring URLs.
- Cookies and similar technologies as described in Section 8.
When you use our mobile application, we may collect certain information about your device, including the device model, operating system, app version, unique device identifiers, and diagnostic information. With your explicit permission, the application may also access device features such as the Camera, Location, Photo Gallery, Microphone, or other device permissions only when necessary to provide the application's core functionality. We only request permissions that are required for the features you choose to use.
Information from your organization
If your brokerage or team provisions SalesPro for you, your administrator may provide or manage certain profile and access information on your behalf.
3. How we use information
We use personal information for legitimate business purposes, including to:
- Provide, operate, maintain, and improve the SalesPro platform and website.
- Respond to inquiries, schedule demonstrations, and deliver customer support.
- Authenticate users, secure accounts, and prevent fraud or misuse.
- Send service-related notices, product updates, and administrative communications.
- Analyze usage trends to enhance performance, reliability, and user experience.
- Comply with applicable laws, regulations, and lawful requests.
We do not sell personal information. We may send marketing communications where permitted by law and where you have not opted out.
5. Data retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Retention periods may vary based on the nature of the data, your relationship with us, and applicable legal obligations.
When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.
6. Security
We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include access controls, encryption in transit where appropriate, and regular review of our security practices.
No method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your rights and choices
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information, subject to legal exceptions.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
- Opt out of marketing communications at any time.
To exercise these rights, please contact us using the details in Section 9. We may need to verify your identity before responding to your request.
9. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will post the updated policy on this page and revise the effective date above. We encourage you to review this policy periodically.
Account and Data Deletion
If you have registered an account through our mobile application, you have the right to request the deletion of your account and all associated personal data. You can delete your account directly within the application by navigating to Settings → Delete Account. Alternatively, you may request account and data deletion by contacting us at salespro22335@salespro-cloud.com. Once your request is verified and processed, your personal data will be permanently deleted from our active databases, except where retention is required by applicable law.
10. Contact us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
SalesPro
Email: salespro22335@salespro-cloud.com
Phone: +91 8595556259
Registration No.: 09BLAPS8931C1ZZ